As mentioned on the Quality of Our Homes webpage, each home we build is handcrafted by carefully selected tradesmen whose work is then carefully inspected many times over by our staff, building inspectors, licensed engineers, and home inspectors. As much as we would like to say that we always build perfect homes, we understand that as with any trade of artisans who work with raw materials, there may be slight and even unnoticeable imperfections that are overlooked despite our efforts.

Perfection in homebuilding, as we see it, is attained by serving customers and providing them with exceptional satisfaction, not just in building perfect homes. As our customer, you will find that our idea of customer satisfaction extends far beyond the date you close on your home.

We understand that each home we build is a testimony to our character, our trades skills, and our growing reputation. Warranty services are not an afterthought but an opportunity for us to show you just how much we care about exceeding your expectations and gaining your trust. As such, you will find that our warranty service team is trained to help you enjoy your home and provide you with cost-free warranty repairs for an entire year after you move into your home. For more information about our post-closing customer service, please read our One-Year HomeBuilder’s Warranty.